The device service passport: full history in one place
When a machine breaks down, the first question is: what has happened to it so far? The answer is usually scattered across emails, notebooks and colleagues' heads. MaintenanceDesk keeps it in one place — the device service passport.
What the passport holds
Device information — manufacturer, model, location, criticality, the QR code for fault reporting. One card that answers "which machine is this and where does it stand".
Maintenance history — every ticket of the device: faults, planned tasks, who worked on them and how they ended. Nothing is lost when a colleague leaves.
Metrics — failure rates and repair times of this specific unit. The "repair or replace" decision leans on data, not gut feeling.
Audit trail — who changed the device data and when. A timeline that keeps order even in a bigger team.
Why it matters
- Onboarding a new technician — the passport replaces years of oral tradition
- Claims and inspections — history is retrievable in a few clicks
- Replacement decisions — metrics show which unit eats the budget
- Context during a fault — the ticket links straight to the passport
Try it for free
The Free plan includes device inventory with the service passport — create an account without a credit card.